This video and FAQ section covers how to use Lionize Inbox to communicate with influencers.
FAQ on Using Lionize Inbox for Influencer Communication
What is the Lionize Inbox?
The Lionize Inbox is a feature within the Lionize platform that allows brands to communicate directly with their network of influencers. This tool is designed to facilitate clear and efficient communication throughout an influencer marketing campaign.
How do I access the Lionize Inbox?
You can access the Inbox from the offer management page on the Lionize platform. Next to each influencer's handle, you'll find a chat box icon. Clicking on this icon will take you to a page where you can message the influencer directly.
Can I negotiate with influencers using the Lionize Inbox?
Yes, the Inbox is commonly used for starting negotiations with influencers. For instance, you can ask if they would be willing to add an additional story post at their posted rate. It's a convenient way to discuss and finalize the terms of an offer.
How can I use the Lionize Inbox for ongoing campaign management?
The Inbox is also useful for checking in with influencers you've accepted into your campaign to get updates on their content. This helps ensure that content requirements are being met and allows for timely communication if there are any delays or issues.
Will influencers receive notifications when I message them?
Yes, once you send a message through the Lionize Inbox, the influencer will receive a notification both to their cell phone and the email they registered with. This ensures they're aware a brand has reached out to them, improving the chances of a prompt response.
What can I do if I'm having trouble contacting an influencer?
If you're finding it difficult to get in touch with an influencer via the Inbox, you can view their influencer profile to access additional contact information, such as their cell phone number and email address. This option is available for influencers that you have formally accepted into your campaign.
Who can access an influencer's contact information?
Only brands that have accepted an influencer into their campaign can view the influencer's personal contact information. This privacy measure ensures that contact details are shared responsibly and with relevant parties.
Who should I contact if I have questions about using the Lionize Inbox?
For any questions or issues related to using the Inbox feature, you should reach out to your dedicated client success manager or the help chatbot available on the Lionize website.