Support

• What happens if I need an extension of my deadline?
• What if after I receive and use the product I don’t like it or don’t feel comfortable promoting it?
• What happens if the tracking says the product was shipped but it never arrived?
• What are the consequences if I decide I want to drop out of a collaboration that I applied to and was selected for?
• How can I negotiate with the brand on the fee and/or amount of product? Can I do this after I’ve been selected?
• My brand is asking for my Spark Code or my Meta Business ID. Is this included in my contract?
• I want to work with a brand again! What’s the best way to contact them?
• I have sent several messages to the brand and no one has answered. Who can I contact?
• When will I get paid?
• How do I see what the posting requirements are?
• Does the “Additional Information” form on the brand application really matter? 
• Is my only option to be paid via PayPal?
• How do I submit a support ticket?