How to measure success for the main three types of Influencer Marketing campaigns?

Measure influencer marketing success by tracking reach, engagement, and conversions for in-feed posts, quality and usage for UGC, and organic mentions and sentiment for gifting campaigns.

When running influencer marketing campaigns, it’s essential to measure success accurately to understand the impact and return on investment (ROI). The type of campaign dictates what you expect from influencers and what the final deliverables will be. Here’s a detailed guide on how to measure success for three main types of influencer marketing campaigns: In-Feed Posting, Content Generation (User-Generated Content - UGC), and Gifting.

1. In-Feed Posting

Overview: In-Feed Posting involves influencers posting content directly on their social media feeds. This type of campaign is great for broad visibility and engagement.

Key Metrics to Measure Success:

  • Reach and Impressions:

    • What to Measure: Total number of people who see the post (reach) and the number of times the post is displayed (impressions).
    • How to Measure: Use social media analytics tools to track reach and impressions. Influencers can also provide insights from their accounts.
    • Example: An influencer with 50,000 followers posts a photo and it gets 100,000 impressions and a reach of 80,000 unique users.
  • Engagement Rate:

    • What to Measure: The ratio of engagement (likes, comments, shares) to the total number of followers.
    • How to Measure: (Total Engagement / Total Followers) * 100.
    • Example: If the post receives 1,000 likes, 200 comments, and 100 shares, the engagement rate is (1,300 / 50,000) * 100 = 2.6%.
  • Click-Through Rate (CTR):

    • What to Measure: The percentage of people who clicked on a link in the post.
    • How to Measure: (Number of Clicks / Number of Impressions) * 100.
    • Example: If the post has a link to your website and receives 500 clicks out of 100,000 impressions, the CTR is (500 / 100,000) * 100 = 0.5%.
  • Conversion Rate:

    • What to Measure: The percentage of people who completed a desired action (e.g., making a purchase) after clicking on the link.
    • How to Measure: (Number of Conversions / Number of Clicks) * 100.
    • Example: If 50 of the 500 people who clicked the link made a purchase, the conversion rate is (50 / 500) * 100 = 10%.

2. Content Generation (User-Generated Content - UGC)

Overview: Content Generation involves influencers creating content that your brand can use on its channels. This is useful for obtaining high-quality, authentic content for your marketing needs.

Key Metrics to Measure Success:

  • Content Quality and Authenticity:

    • What to Measure: The overall quality and authenticity of the content produced.
    • How to Measure: Assess the content against your brand’s guidelines and the brief provided to influencers. Check for creativity, alignment with brand values, and authenticity.
    • Example: A series of photos showcasing the product in use, highlighting its key features in an engaging and relatable manner.
  • Content Usage and Engagement on Brand Channels:

    • What to Measure: Engagement metrics (likes, comments, shares) when the UGC is posted on your brand’s channels.
    • How to Measure: Use social media analytics tools to track engagement metrics.
    • Example: A user-generated video posted on your brand’s Instagram receives 10,000 likes, 500 comments, and 300 shares.
  • Brand Sentiment:

    • What to Measure: The tone and sentiment of comments and feedback on the UGC.
    • How to Measure: Analyze comments and feedback to gauge overall sentiment. Tools like sentiment analysis software can help quantify this.
    • Example: Positive comments praising the authenticity and creativity of the UGC.
  • Cost Savings:

    • What to Measure: The cost savings achieved by using UGC instead of professionally produced content.
    • How to Measure: Compare the cost of influencer compensation with the estimated cost of producing similar content professionally.
    • Example: If influencer compensation is $500 and producing similar content in-house would cost $2,000, the cost saving is $1,500.

3. Gifting

Overview: Gifting involves sending free products to influencers who are encouraged (but not required) to post about them. This can lead to organic and genuine reviews and posts.

Key Metrics to Measure Success:

  • Organic Mentions and Posts:

    • What to Measure: The number of organic posts and mentions generated by influencers who received the gift.
    • How to Measure: Track posts using specific hashtags, tags, or mentions. Social listening tools can help monitor these metrics.
    • Example: An influencer receives a gift and posts an Instagram story mentioning your brand, resulting in multiple other influencers and followers mentioning it as well.
  • Engagement Rate on Organic Posts:

    • What to Measure: The engagement on organic posts (likes, comments, shares).
    • How to Measure: Use social media analytics to measure engagement metrics.
    • Example: An organic post by an influencer receives 5,000 likes and 300 comments.
  • Sentiment and Feedback:

    • What to Measure: The sentiment and feedback in comments and messages related to the gifted product.
    • How to Measure: Analyze the tone of comments and messages to gauge overall sentiment.
    • Example: Positive comments praising the product quality and influencer recommendations.
  • Influencer Reach and Impressions:

    • What to Measure: The reach and impressions of the posts made by influencers who received the gift.
    • How to Measure: Influencers can provide insights from their accounts, or you can use social media analytics tools.
    • Example: A gifted product review post generates 50,000 impressions and reaches 40,000 unique users.
  • Long-Term Relationships:

    • What to Measure: The potential for establishing long-term relationships with influencers.
    • How to Measure: Track follow-up interactions and future collaborations with the influencers.
    • Example: An influencer who received a gift expresses interest in a long-term partnership, leading to multiple collaborations.

Conclusion

Measuring the success of your influencer marketing campaigns involves tracking various metrics specific to the type of campaign. For In-Feed Posting, focus on reach, impressions, engagement rate, CTR, and conversion rate. For Content Generation (UGC), assess content quality, engagement on brand channels, brand sentiment, and cost savings. For Gifting, monitor organic mentions, engagement on organic posts, sentiment and feedback, influencer reach, and potential for long-term relationships. By understanding and tracking these metrics, you can accurately measure the success of your campaigns and optimize your influencer marketing strategy.