Sometimes, it becomes necessary to remove a creator from your campaign to maintain its integrity and effectiveness.
When to Remove a Creator from Your Campaign
Removing a creator from your influencer marketing campaign is a significant decision that should be considered carefully. Below are common scenarios where such an action might be necessary:
1. Non-Compliance with Campaign Guidelines
Failure to adhere to agreed-upon guidelines, such as posting schedules, content formats, or disclosure requirements, can disrupt the campaign’s effectiveness.
2. Inappropriate Behavior or Content
Any involvement in activities or dissemination of content that could harm your brand's reputation, including offensive or controversial posts, is grounds for removal.
3. Communication Issues
Lack of responsiveness, missed deadlines, or ineffective communication can impede campaign progress and necessitate the removal of the creator.
4. Legal and Contractual Violations
Breaching contractual agreements, intellectual property misuse, or any legal infractions related to the campaign can require immediate removal to mitigate risks.
Step-by-Step Guide to Removing a Creator on Lionze
Follow the steps below to remove a creator from your campaign:
1. Navigating to the Accepted Influencers Section
- Log In: Sign in to your Lionze account using your registered email and password.
- Navigate to Selected Influencers: Once logged in, click on the Influencer>Accepted tab located in the main navigation menu.
3. Selecting the Creator to Remove
- Find the Creator: Scroll through the list or use the search bar to locate the creator you wish to remove.
- Open Creator Profile: Click in the creator’s row to open their detailed profile in the right side panel.
4. Initiating the Removal Process
- Select "Remove From Campaign": On the creator’s profile panel, scroll down to the bottom to locate the Remove from Campaign button.
- Select Remove Creator: From the dropdown menu, select Remove from Campaign
- Provide a Reason for Removal: Be as detailed as possible. All removal requests will be review and approved by Lionize to ensure they meet the terms of the contract and our community guidelines.
6. Notifying the Creator
- If Lionize approves your removal request, the influencer will be notified automatically. The influencer will receive a professional email notifying them of the reason they have been removed from the campaign.
Frequently Asked Questions (FAQs)
Q1: Can I re-add a creator after removing them from a campaign?
A1: Yes, you can re-add a creator at any time, provided they agree to participate again. Contact your Client Success Manager to have a removed creator re-added to a campaign.
Q2: Will the removed creator lose access to campaign materials?
A2: Yes, once removed, the creator will no longer have access to any campaign-specific resources or information.
Q3: How does removal affect pending payments?
A3: Payments are handled according to the terms outlined in your contract with the creator. Ensure that all financial obligations are settled appropriately.
Q4: Can I remove multiple creators at once?
A4: Currently, Lionze supports the removal of one creator at a time to ensure each removal is handled thoughtfully and correctly.